Faq

Frequently asked questions

Are you insured?

Absolutely! We carry $5 million in general liability, as well as $2 million in personal liability. Our certificate of insurance is viewable on our website and Facebook page.

Do you deliver wood chips?

Yes! Give us a call/text (506-262-9663) or send us an email (info@heartwoodtreecare.ca) to let us know how much you’re looking for and to get on our drop list. While we cannot guarantee an exact date for delivery, we aim to give you a day or two notice. Under no circumstances will we deliver anything without your consent.

PLEASE NOTE: The chips are free, however depending on location a small delivery fee may apply.

Do you have a bucket truck?

No. Our trained arborists safely access trees through industry recognized rope climbing techniques.

Do you offer stump grinding?

We are currently not equipped to offer stump removal as a service.

Do you rent out your equipment?

No. For liability and maintenance reasons we do not rent out, nor allow the general public to use, any of our equipment.

What payment methods do you accept?

Our preferred method of payment is through Interac E-transfer. It is quick, convenient, and secure for all parties involved.

Realizing that this method may not be accessible to everyone we also accept payment via cheque, cash, debit, and credit card.

Reviews

Posted on Google Google
Anne W profile picture
Anne W
04/09/2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I've relied on Matt for the past three years for tree trimming on my property. Always professional results.
Posted on Google Google
Jeffrey Turpine profile picture
Jeffrey Turpine
19/08/2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Quick, remembered exactly what I asked him to do and incredibly friendly. Would recommend anyone hire him for work. Expert cleanup too like he wasn't even there.
Posted on Google Google
Elisha Maguire profile picture
Elisha Maguire
12/08/2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I would recommend this company to anyone!!! Not only was the response fast, the work was done as soon as possible, he was also great with my kid watching the whole time and being so interested in the process, not to mention the price was way better than what we were expecting it to be. Thank you
Posted on Google Google
Julie Barrow profile picture
Julie Barrow
02/05/2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Cut a big poplar that was in a bad spot! Very professional and did a wonderful job. Was my second time using him to cut trees for me!!
Posted on Google Google
Chloé Alexandrina profile picture
Chloé Alexandrina
30/04/2025
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Super good job! We had a tree that was cracked and was going to fall on our garage. The guy came at his earliest convenience and did above and beyond! Super impressed!
Posted on Google Google
Sarah Knorr profile picture
Sarah Knorr
05/05/2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Heartwood Tree Care / Matt is a certified arborist, insured, and was very professional, reliable, affordable, and did a fantastic job offering suggestions and managing several oversized pine trees on my property!
Posted on Google Google
Joseph Sto. Domingo profile picture
Joseph Sto. Domingo
10/04/2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Heartwood tree care did a fantastic job in trimming our huge butternut tree right next to our home. They made a seemingly impossible job look easy. Not only that, they have the fairest price in town. If you need Tree care services, look no further. I highly recommend them.
Posted on Google Google
David McQuinn profile picture
David McQuinn
09/01/2024
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had huge trees that were close to neighbouring buildings. Matt did an incredible job of taking them down and removed all debris, even cleaning up with his blower. He was the best price in town, and we are absolutely thrilled with his professional and courteous service. He even went beyond his promised scope of work to remove an unsightly stump that has been there for many years. He didn't charge extra for this. He is insured, he has a bucket truck and chipper, and he is absolutely wonderful to deal with. Hire him!
Posted on Google Google
Jodie Byron profile picture
Jodie Byron
24/12/2023
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I highly recommend Matt for all your tree needs. He was easy to communicate with, offered timely service, and was very professional and kind. He removed a tree that fell on our house and made a stressful situation much easier to deal with. He did an excellent cleanup at the end of the job, leaving no trace of the giant tree. I would not hesitate to call Matt for any tree related jobs in the future.
Posted on Google Google
Kathy Neill profile picture
Kathy Neill
12/10/2023
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I highly recommend Matt for tree care services. Timely response to quote request. Competitive pricing. Works very efficiently and is well organized. Amazing cleanup. Knowledgeable. A true professional. I will definitely be using Matt for any future tree work.